Last Updated: November 1st, 2025
At Mind Soma Wellness (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.mindsomawellness.com (the “Site”), use our programs, coaching services, or digital products (collectively, the “Services”).
By using our Site or Services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We collect information from you in the following ways:
A. Personal Information You Voluntarily Provide
When you register, purchase, or contact us, we may collect:
• Name, email address, phone number
• Billing and payment information (via Stripe or other secure processor)
• Health information you choose to share through Healthie (for 1:1 or group programs)
• Demographic details (optional, e.g., age range, location)
• Any information you submit through forms, surveys, or assessments
B. Automatically Collected Information
When you visit our Site, we automatically collect:
• IP address, browser type, and device information
• Pages viewed and time spent on our Site
• Cookies and analytics data (via Google Analytics, Showit, or equivalent tools)
You can control cookie settings in your browser preferences.
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2. Protected Health Information (PHI)
If you participate in individualized nutrition services through Healthie, your health data is considered Protected Health Information (PHI) under U.S. HIPAA law.
• Healthie is a HIPAA-compliant electronic health record (EHR) platform that stores your PHI securely.
• We use Healthie only for clinical nutrition services that require charting, client messaging, or data storage.
• Access to your PHI is restricted to authorized personnel and used only for purposes of delivering nutrition care.
• We do not store or share your PHI on this Site, in Flodesk, or through marketing systems.
For complete details on Healthie’s security standards, visit www.gethealthie.com/privacy-policy.
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3. How We Use Your Information
We use your information to:
• Deliver and personalize your experience with our Services
• Communicate updates, offers, and educational content
• Process payments and manage customer accounts
• Respond to inquiries or customer support requests
• Improve our Site, marketing, and service offerings
• Comply with applicable laws and regulations
We will never sell or rent your personal or health information.
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4. Email Marketing & Communication
If you opt in to our newsletter or download a free resource, your name and email will be stored securely in Flodesk, our email-marketing platform.
We use this information to send educational resources, wellness tips, and promotional content related to Mind Soma Wellness.
You may unsubscribe at any time using the link at the bottom of each email.
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5. Cookies & Tracking Technologies
Our Site uses cookies to improve performance and personalize your experience.
Cookies may collect information about your browsing behavior but do not personally identify you.
We also use Google Analytics and similar tools to track engagement and traffic trends. You can disable cookies through your browser settings or through opt-out tools like Google Analytics Opt-Out Add-on.
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6. Affiliate Links & Third-Party Sites
We may include affiliate links to products we recommend. If you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you.
These external sites have their own privacy policies, and we are not responsible for their practices.
We encourage you to review those policies before providing personal information.
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7. Data Retention & Security
We maintain administrative, technical, and physical safeguards to protect your information against loss, misuse, and unauthorized access.
Personal and payment information are stored in secure, encrypted systems managed by trusted third parties (Healthie, Stripe, Flodesk).
We retain your data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
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8. Your Rights
Depending on your location, you may have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from communications at any time.
• Data Portability: Request that your data be transferred to another provider.
To exercise these rights, contact us at hello@mindsomawellness.com.
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9. Children’s Privacy
Our Site and Services are not directed to children under 13. We do not knowingly collect personal information from minors.
If you believe a child has provided us personal information without parental consent, please contact us immediately.
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10. International Users (GDPR)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:
• The right to withdraw consent at any time.
• The right to lodge a complaint with your local data-protection authority.
We rely on your consent, contractual necessity, or legitimate interests as legal bases for processing.
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11. California Residents (CCPA)
If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including:
• The right to request disclosure of data collected about you.
• The right to request deletion of personal data.
• The right to opt out of sale of personal information (we do not sell personal data).
To exercise your CCPA rights, please email hello@mindsomawellness.com with the subject “CCPA Request.”
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12. Data Sharing
We may share limited information with trusted vendors or contractors who assist with:
• Payment processing (Stripe)
• Email communication (Flodesk)
• Scheduling and video calls (Healthie, Zoom)
• Web hosting and analytics (Showit, Google Analytics)
All vendors are required to maintain confidentiality and security consistent with this Privacy Policy.
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13. Updates to This Policy
We may update this Privacy Policy periodically. The date at the top reflects the latest revision.
Any significant changes will be posted on this page. Continued use of our Site after updates constitutes acceptance of the revised policy.
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14. Contact Us
If you have questions about this Privacy Policy, data use, or your rights, please contact:
Mind Soma Wellness
📧 hello@mindsomawellness.com
🌐 www.mindsomawellness.com
